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Repeat buyersGistGist · Repeat customersYour next order can come from old buyers
Repeat buyersGistGist · Repeat customersYour next order can come from old buyersFollow up after delivery
Two or three days later, send a short message: “Did it arrive well? How are you finding it?”
₦120,000
One customer who spends ₦10,000 every month is worth ₦120,000 a year. Look after them.
Simple ways to bring them back
- Thank-you note in the parcel
- Early look at new stock
- Small reorder discount
- A birthday message
Mythhappy buyers come back on their ownTruth
people forget. A friendly WhatsApp message when new stock lands often brings them back.
DoSave every buyer’s name and what they bought
Don’tAdd customers to broadcasts without asking first
Keep customers coming back
Take Grow and keep customers in the Academy: discounts, loyalty and the simple numbers that show what’s working.
Keep customersOr create your free store1 / 7
Gist · Repeat buyers · 7 slides
Repeat customers
Your next order can come from old buyers
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