Calculate estimated delivery dates based on processing time and shipping method. Set accurate customer expectations.
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Learn how to calculate and communicate accurate delivery dates
The days needed to prepare, pack, and ship your order. Typically 1-3 business days for in-stock items, 5-10 days for custom/made-to-order items.
Time the package spends with the carrier. Varies by distance and shipping method: Express (1-2 days), Standard (3-5 days), International (10-15+ days).
Monday-Friday excluding holidays. Weekend days and holidays don't count toward delivery estimates. Always clarify this with customers.
Under-promise and over-deliver. If shipping takes 3-5 days, tell customers 5-7 days. Early delivery creates happy customers!
Common questions about delivery time calculations
Add processing days + transit days to order date, excluding weekends and holidays. Example: Order Monday, 2-day processing + 3-day shipping = arrives Monday next week (5 business days total).
Monday through Friday, excluding national holidays. Saturday and Sunday are not business days. If Friday is day 1, Monday is day 2, not day 3.
Yes, always! Total delivery time = Processing Time + Transit Time. Customers care about when they receive it, not when it ships. Be transparent about both timeframes.
In-stock items: 1-2 business days. Made-to-order: 5-10 business days. Dropshipping: 2-5 business days. Custom manufacturing: 2-4 weeks. Always state this clearly.
Build buffer into estimates. If standard shipping is 3-5 days, quote 5-7 days. This accounts for carrier delays and creates pleasant surprises when packages arrive early.
Major holidays pause business day counting. If shipping during Christmas, Thanksgiving, or New Year, add 2-3 extra days to account for carrier backlogs and closures.
Only if you control fulfillment completely. Carrier delays happen. Instead, use "estimated" delivery dates and offer tracking. Money-back guarantees on delivery are risky.
International is unpredictable: customs, distance, local carriers. Quote 10-20 business days minimum. Provide tracking and set expectations about potential customs delays.
We integrate real-time shipping rates and delivery estimates directly into your store for accurate customer communication.
