Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Shopping Boss ("Company," "we," "our," or "us") governing your access to and use of our website, services, and products.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.

2. Services Description

Shopping Boss provides e-commerce store setup and management services, including but not limited to:

• Semi-custom store setup with product curation
• Done-for-you store setup with branding and growth support
• White-label partner programs (when available)
• Product research and sourcing services
• Managed fulfillment and logistics support
• Marketing and growth consulting
• E-commerce tools and resources

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete registration information
• Comply with all applicable laws and regulations
• Not be prohibited from using our services under applicable law

By using our services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Abuse of our services or staff
• Non-payment of fees
• Any other reason at our sole discretion

5. Payment Terms

5.1 Fees and Pricing

Pricing for our services is displayed on our website and may vary based on package selection, currency, and promotional offers. All fees are non-refundable unless otherwise stated in our Refund Policy.

5.2 Payment Processing

Payments are processed through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your payment method.

5.3 Taxes

You are responsible for all applicable taxes, duties, and government charges associated with your purchase. Prices displayed may not include taxes.

5.4 Late Payments

For subscription-based services, failure to pay on time may result in service suspension or termination. Late payments may incur additional fees.

6. Service Delivery and Timeline

6.1 Delivery Timeline

We aim to deliver store setup services within the timeframes specified (e.g., 48 hours for standard packages). However, timelines are estimates and may vary based on:

• Complexity of requirements
• Availability of requested features
• Client responsiveness and feedback
• Third-party dependencies

6.2 Client Cooperation

Timely delivery requires your cooperation, including providing necessary information, feedback, and approvals. Delays caused by client non-responsiveness may extend delivery timelines.

6.3 Revisions and Changes

Each package includes a specified number of revisions. Additional changes beyond the scope may incur extra fees.

7. Intellectual Property Rights

7.1 Our Content

All content on our website, including text, graphics, logos, images, software, and design elements, is owned by Shopping Boss or our licensors and protected by intellectual property laws.

7.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. You may not:

• Copy, modify, or distribute our content without permission
• Reverse engineer or decompile our software
• Remove copyright or proprietary notices
• Use our content for commercial purposes without authorization

7.3 Store Ownership

Upon full payment, you own the store we create for you, including the design, content, and product listings. However, we retain rights to:

• Our proprietary tools and methodologies
• Templates and frameworks used in development
• General knowledge and techniques applied

7.4 Your Content

You retain ownership of any content you provide to us. By submitting content, you grant us a license to use, modify, and display it as necessary to provide our services.

8. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful code, viruses, or malware
• Engaging in fraudulent or deceptive practices
• Harassing, threatening, or abusing our staff or other users
• Attempting to gain unauthorized access to our systems
• Scraping or harvesting data from our website
• Using our services for illegal purposes
• Reselling our services without authorization
• Impersonating any person or entity

9. Disclaimers and Warranties

9.1 Service "As Is"

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.2 No Guarantee of Results

While we strive to deliver high-quality services, we do not guarantee specific business outcomes, sales figures, or profitability. Success depends on many factors beyond our control, including market conditions, your business acumen, and ongoing effort.

9.3 Third-Party Services

We may integrate third-party services (e.g., payment processors, shipping providers, suppliers). We are not responsible for the performance, reliability, or availability of these third-party services.

9.4 Accuracy of Information

We make reasonable efforts to ensure information accuracy but do not warrant that our website or services are error-free, complete, or current.

10. Limitation of Liability

To the fullest extent permitted by law, Shopping Boss and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Costs of procurement of substitute services

Our total liability for any claim arising from or relating to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Shopping Boss and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your content or business activities
• Your negligence or willful misconduct

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us to attempt to resolve any dispute informally. We will work in good faith to resolve disputes amicably.

12.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [Location] and governed by [Jurisdiction] law.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of courts in [Location] for any disputes.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Material changes will be communicated via email or prominent notice on our website.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Shopping Boss regarding our services and supersede all prior agreements and understandings.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.