Privacy Policy

1. Introduction

Shopping Boss ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our e-commerce store setup services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Business information (company name, business goals, niche preferences)
• Payment information (processed securely through third-party payment processors)
• Account credentials (username, password)
• Communications with our support team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Referral source and exit pages

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors (transaction confirmations)
• Analytics providers (website usage statistics)
• Social media platforms (if you connect your accounts)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our store setup services
• Communication: To respond to inquiries, send updates, and provide customer support
• Payment Processing: To process transactions and send billing confirmations
• Personalization: To customize your experience and recommend relevant products/services
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Analytics: To understand how users interact with our website and services
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processors (Stripe, PayPal)
• Email service providers (for newsletters and notifications)
• Hosting and infrastructure providers
• Analytics services (Google Analytics)
• Customer support tools

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Law enforcement requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Track your activity for targeted advertising
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on:

• The nature of the information
• Legal and regulatory requirements
• Our legitimate business interests
• Your consent preferences

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to your personal information and receive a copy in a portable format.

8.2 Correction

You can request that we correct inaccurate or incomplete information.

8.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

8.4 Opt-Out

You can opt out of marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

8.5 Object to Processing

You can object to certain types of processing, such as direct marketing.

8.6 Withdraw Consent

If we process your information based on consent, you can withdraw that consent at any time.

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by regulatory authorities
• Privacy Shield certification (where applicable)
• Adequacy decisions by relevant authorities

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.